in the fish Policies and Agreements

Date of Last Revision: 11 February 2021

Privacy Policy

In The Fish is sensitive to the private nature of the personal information You provide to Us and takes every precaution with the way We record and use Your personal information. This Privacy Policy sets out Our privacy practices applying to personal information generated through Your use of the In The Fish service, the In The Fish website and In The Fish Pages and Our interactions with You. By visiting In The Fish or using Our services, You authorise Us to collect, retain and use Your personal information according to this Privacy Policy and Our Terms of Service.

1. YOUR PERSONAL INFORMATION

When You visit or use In The Fish, We may collect and store certain information from or about You, including information that can be used to uniquely contact, identify or locate You (Personal Information).

Set out below is a summary of the types of information, including Personal Information that may be collected from You depending on Your interaction with In The Fish:

a) Creation of an In The Fish Cause: When You register an In The Fish Cause We collect Your name, email and IP address(es), contact number, and location information in respect of Your In The Fish Cause. We may also collect Your image 'avatar';

b) Verification of Payee/User: In order to become a verified Payee and/or other User, We require the following further information to verify Your identity:

• for Individuals: a certified PDF scan of a driver’s license, passport or other national identification document that matches the identity of the intended Payee and/ or other User; AND a certified PDF scan of a bank or government issued document addressed to the intended Payee and/or other User. In either case, a PDF scan or photo of a bank statement or other evidence satisfactory to Us showing bank account details that match the name of the intended Payee and/or other User will also be required;

• for Non-Profit Organisations and other Groups/Companies: Your name and registered number, Your donee tax status (if applicable), trust deed (if applicable), certificate of incorporation (if applicable) and a copy of a bank statement (or other evidence satisfactory to Us) showing bank account details that match the name of Your non-profit organisation or group/company. Your representative, trustees or other persons considered to be beneficial owners must also present the information required for an individual;

c) Beneficiaries: When You are named as the Beneficiary of an In The Fish Cause We collect Your name and email address and in certain circumstances the verification information set out at clause 1(b) above;

d) Donors: When You make a donation We collect Your name, email and IP address(es), location and the details of Your donation; and

e) Communications: If You contact Us, such as via letter or email, We may keep a copy of that correspondence. We may also collect messages and feedback You leave for other Users and correspondence from other Users or third parties that relates to Your activities on In The Fish.

2. USE OF PERSONAL INFORMATION

We may use the Personal Information that You provide to Us for the following purposes:

• to provide the In The Fish service;
• to contact You about Your activity on In The Fish or Your In The Fish Account;
• to provide You with information about In The Fish;
• to enforce or apply Our Terms;
• to verify Your identity; and
• to protect the property, rights, or safety of Users or others.

3. DISCLOSURE OF PERSONAL INFORMATION

Your Personal Information may be disclosed to third parties in the following circumstances:

Independent Auditors/Public Authorities: Your Personal Information will only be disclosed to public authorities (including government agencies with statutory law enforcement responsibilities) if We are required to do so by law.

Promotion and Public Reporting: We may use fundraising data from the In The Fish service for the purposes of promotion and public reporting of In The Fish activity but will always aggregate, anonymise and de-personalise that data which means that individuals cannot be identified from it;

Third Party Websites and Media: If You opt-in: (i) a link to your Page may be included on other internet sites, such as social media sites; (ii) We may share Your Page on social media and with Our partners; and (iii) We may share Your email address with certain media organisations, all for the purpose of promoting your In The Fish cause. Except where expressly stated, In The Fish does not control the site content or privacy policies of, or endorse, such third party organisations. We are not liable for any links to third party websites on In The Fish.

Sale or transfer of In The Fish or Our services: If We need to sell, transfer or assign part of In The Fish or any In The Fish services, we may give Your Personal Information to the purchaser or recipient of In The Fish or any In The Fish services in order for the services to continue to be provided to You.

4. DATA ANALYTICS

We make use of third party web analytics services (such as Google Analytics) to assist Us in understanding User behaviour and, ultimately, improve the In The Fish website and Our services. These service providers use Cookies and other electronic technologies to help Us (i) analyze how You use In The Fish’s services, including by noting the third-party website from which You arrive, and (ii) provide certain features to You. The information (including your IP address(es), Your browser and the site You have just visited) collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate Your use of In The Fish services for the purpose of assisting Us to improve our product and services and evaluate and improve user experience.

5. UPDATING YOUR INFORMATION

You can access, change, update or correct Your Personal Information that is stored on the In The Fish service or held by Us at any time.

You can access, change, update or correct Your Personal Information, including Your password, and/or profile information (excluding Your profile name), by logging on to Your account on the In The Fish Website.

To update any Personal Information or Your profile name on an In The Fish Cause, please contact Us at helpdesk@givealittle.co.nz.

If You need help accessing Your Personal Information, please contact Us at helpdesk@givealittle.co.nz.

We will retain a record of any prior email addresses registered against Your profile in order to uphold compliance with Our Terms.

6. PROTECTING YOUR INFORMATION

We endeavour to store Personal Information on secure servers and take steps to maintain the security of Your Personal Information. However, there are risks that are inherent in storing and transmitting data online. You are responsible for ensuring the security of Your:

• user name;
• email address;
• password;
• profile information; and
• donation details,

We recommend You do not disclose Your User registration details to anyone. We cannot guarantee that all of Your Personal Information provided to Us will remain secure if You choose to share Your Personal Information, including registration details. You will be responsible for any actions taken with that information.

We do not keep credit card information for any donations made on the site, as we use a third-party platform Striep to manage credit/debit card and internet banking payments. Credit/Debit card and Internet Banking transactions are subject to the policies and terms defined by Stripe and, beyond any obligations as a merchant which we are not able to exclude, we assume no responsibility for such transactions. Stripes's privacy policy can be found here.

7. USER COMMUNICATION

Other than emails relating to registration, use of the In The Fish service and donations We will only send You emails that You elect to receive. Elected email communications can be managed through Your account on the In The Fish Website.

For example, from time to time, We will send newsletters and other communications to Users. These communications will contain instructions for how You can 'unsubscribe'. Our general policy is to contact Users by email, however other means of contact may be used (if other contact information is available).

8. UNSOLICITED ELECTRONIC MESSAGES ACT 2007

By registering with In The Fish, You consent to receiving electronic messages from Us for the purpose of the New Zealand Unsolicited Electronic Messages Act 2007.

9. COOKIES

Cookies are small pieces of information stored on Your computer when You access a website. Most websites use cookies to provide useful features for their visitors.

In The Fish uses 'session' cookies, which are removed from Your computer after a period of time. Session cookies are used so We can remember that You have logged in recently without prompting You to do so again. Session cookies expire and are deleted after 1 month of inactivity on the In The Fish Website.

10. PRIVACY POLICY UPDATES

From time to time We may make changes to this Privacy Policy. Please check back here regularly for the latest version. Your continued use of In The Fish after the Privacy Policy has been changed indicates Your acceptance of those changes.

11. CONTACTING US AND COMPLAINTS

If You have any questions, enquiries or complaints about Us and Our policies and procedures relating to Our handling of Your personal information (as described in this Privacy Policy), please contact Us at helpdesk@givealittle.co.nz.

If You are dissatisfied with Our response, You can make a complaint to the New Zealand Privacy Commissioner – please refer to contact information at https://www.privacy.org.nz/your-rights/how-to-complain.